Legal

Terms and conditions

Last updated: September 2026
This is a translation of the Spanish original, which prevails in case of any discrepancy.

1. Purpose of the service

SysteC Hub, operated by Sara Castellanos (hereinafter, "SysteC"), offers assessment services, Notion system implementation, and agents that operate on those systems, for service businesses. By contracting any of the services offered, the client accepts these terms and conditions.

2. Services

The available services include:

The scope, price and conditions of each service are defined in the commercial proposal accepted by the client before the project starts.

3. Payment terms

The installments, amounts and payment dates for each service are defined in the commercial proposal and in the contract. Payment methods are stated on each invoice.

Failure to pay may result in the suspension or cancellation of the service.

4. Deliverables and timelines

The deliverables and timelines of each project are agreed in the commercial proposal. SysteC commits to meeting the agreed timelines provided that the client delivers on time the information and access needed to carry out the project.

5. Intellectual property

The systems, dashboards and structures delivered become the client's property once the service has been paid in full. SysteC reserves the right to use screenshots or general descriptions of the work for portfolio purposes, without disclosing the client's confidential information.

6. Confidentiality

SysteC will treat as confidential all client information it has access to while providing the service. This obligation remains in force after the contract ends.

7. Limitation of liability

SysteC is not liable for data loss resulting from the client's improper use of the Notion platform, nor for changes to Notion's policies or features that affect the systems delivered.

8. Cancellations

The client may cancel the service with 5 business days' prior notice. Payments already made are non-refundable, unless SysteC has not yet started the contracted service.

9. Governing law

These terms are governed by the laws of the Republic of Colombia. Any dispute will be settled amicably; if no agreement is reached, it will be submitted to the competent courts of the city of Bogotá.

10. Contact

For any questions about these terms, write to sara@systechub.com.